your quick start guide to
kci Managed care programs
Your company signed up for one of KCI’s awesome managed care programs. This guide is your one-stop shop for basic information on your program.
We’ve Got You Covered
contact information
service escalation path
project escalation path
service level guidelines matrix
how to submit a support ticket
support ticket portal
online billing portal
email protection
website filtering
cloud backup
meet your support team
We’ll Show You How It’s Done
Looking for some information on how to troubleshoot or perform certain tasks yourselves? Check out our video training videos for below.