your quick start guide to 

kci Managed care programs

Your company signed up for one of KCI’s awesome managed care programs. This guide is your one-stop shop for basic information on your program.

We’ve Got You Covered

contact information

service escalation path

project escalation path

service level guidelines matrix

how to submit a support ticket

support ticket portal

online billing portal

email protection

website filtering

cloud backup

meet your support team

Angel Witicker

Head of Marketing, Extra Space

Debra Becker

Founder & CEO, Divi Corner

John Wise

Head of Design, Elegant Themes

We’ll Show You How It’s Done

Looking for some information on how to troubleshoot or perform certain tasks yourselves? Check out our video training videos for below.