Welcome to the Krueger Family!
What's Next In Your Krueger Journey?
Telephony information is gathered from your main site and any associated locations.
We will also look for inefficiencies in the current configuration and discuss your requests for new solution design.
Tentative project timelines and schedules are discussed.
Network recommendations and design changes will also be covered.
Any remaining change orders and product procurement (release) are processed.
Building & Testing
By the conclusion of this phase, users, call routing, auto-attendant routing & greetings, reporting/recording software and carrier services will be configured, tested and ready for go live.
On the date of go live, KCI will manage the moving of carrier services and call routing to the KCI solution. KCI will have team members at your location(s) to ensure your business is able to communicate, answer any user questions or make system adjustments as necessary.
After Go Live, users will have the ability to make calls, receive calls and access voicemail.
Follow-Up & Support
Also during this time, administrative training (to manage day to day changes to the phone system), advanced feature training (train the trainer) will be completed. KCI will also require a 911 test from each location and an acceptance from your company.